are you a policyholder?Policyholder Lounge
are you a policyholder? Policyholder Lounge

How we do it

Our approach

At PIC, we do things differently:

We value our customers; provide sector-leading expertise; work together as a team; pride ourselves on doing things differently and are committed to managing risk. 

Read more details about our approach

Financial strength and security

  • £22.6bnof assets under management
  • £133mUnderlying operating profit before tax
Read more about PIC's financial strength View PIC's latest financial return

Customer satisfaction

  • 98.5%of policyholders satisfied or more with our service in 2016
  • 1.45%complaints per thousand policyholders in H2 2016
Operational excellence