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Our purpose

The purpose of PIC is to pay the pensions of our current and future policyholders. This focus delivers value for our stakeholders.

Pensions for our growing policyholder base are backed by a purposeful investment strategy. This strategy prioritises the management of key risks, including Environmental, Social and Governance ('ESG') risks, as integral to paying the pensions of our policyholders over the coming decades.

Investments with a lasting impact on current and future generations in areas including renewable energy, social housing and national infrastructure are socially beneficial outcomes of our focus on our purpose. Excellence in customer service and balanced stakeholder relationships are fundamental to our approach.


99.3%

policyholder satisfaction*

£1,756m

total pensions paid in 2022*

£10.3bn

sustainable assets**

*as at June 30, 2023
**as at December 31, 2022


By delivering on our purpose, we're:


Building a better tomorrow

  • by investing in renewable energy and moving away from carbon

Creating strong partnerships

  • with our key suppliers

Balancing intergenerational equity

  • by investing in urban regeneration and social housing projects


Actively engaging in societal debates

  • around purposeful, long-term investing and unlocking the power of the pension pound

Delivering exceptional service

  • to our policyholders and all our customers

Giving all of our employees

  • a rewarding, fair, and stimulating workplace

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