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are you a policyholder? Policyholder Lounge
Login

POLICYHOLDER LOGIN

Login to the secure site for PIC policyholders, giving you real time access to your pension benefits. To log in to an event, please go to the Policyholder Lounge

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  • About us

    About us

    Our purpose Who we are Our team
    The Board Management Working for us
    Our clients
    Testimonials Our culture and values
    Why the penguins?
    Customer care
    Vulnerable customers Making a complaint How to tell us that a policyholder has died
    Our latest awards
    Awards archive
    Modern Slavery Statement Diversity Statement Tax Strategy
  • What we do

    What we do

    Overview
    What is a pension insurance buyout?
    Route to buyout
    What is a pension insurance buy-in?
  • How we do it

    How we do it

    Our approach
    Innovative and flexible Risk management
    Financial strength & security
    Operational excellence
    Treating customers fairly
    Asset and Liability Management
    Infrastructure investment
  • Financials

    Financials

    PICG 2020 Half Year financial highlights Bondholder information
    Credit rating Bondholder documentation
    PIC and PICG financial results and reports
    Regulatory returns
  • Events

    Events

    Policyholder events
  • The Purpose of Finance

    The Purpose of Finance

    Thought Leadership
  • Media

    Media

    Press Releases
    Media contact
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About us

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  • Customer care
    • Vulnerable customers
    • Making a complaint
    • How to tell us that a policyholder has died
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How to tell us that a policyholder has died

Losing a loved one is distressing, and we recognise it can be hard to focus on practical matters like pensions at such a difficult time. We have tried to make the process of notifying us as easy as possible and to help you through the next steps.

The contact details depend on who administers the pension scheme that the policyholder belonged to. For details on who administers the scheme please click here.

Pension scheme is not administered by PIC: 

Please contact the administrators who are responsible for paying the policyholders pension. They will notify us, so you don’t need to worry about contacting us.

Pension scheme administered by PIC: 

If we administer the pension, please contact us using the details below. It’s usually best to call so that we can talk you through the process and next steps. Our call handlers will make everything straightforward for you and will answer any questions you might have.

Phone (Monday - Friday, 8am - 6pm) 

0800 652 7000 (UK Freephone) 

+44 1325 271 860 (from abroad)

Email: enquiries@picadmin.co.uk

Items you will need when you call us (or the Trustee administrator)

Ideally have all the information listed below to hand when you call, but don’t worry if you don’t have everything. The administration team will still be able help you through the process.

  • Policyholder name 
  • Pension scheme they were a member of  
  • Policy number or scheme reference number 
  • Date of Birth or National Insurance Number 
  • Date of death 
  • Details for the policyholder’s spouse or partner (if they have one)
  • Also details of any financial dependants (if they have any)
  • Contact details for the person dealing with the estate 
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© Copyright 2021 Pension Insurance Corporation plc

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Pension Insurance Corporation plc is registered in England and Wales under company number 05706720. It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN 454345). Its registered office is at 14 Cornhill, London EC3V 3ND.
 
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