Pension Insurance Corporation Policyholder Days
We at Pension Insurance Corporation pride ourselves on our customer service. Prior to a pension insurance transaction, this means tailoring solutions to help the trustees and sponsors of defined benefit pension funds secure their members’ benefits. Once this goal has been achieved, we are proud to offer the former pension scheme members – our policyholders – a continued high level of customer service.
Since June 2011, this customer service has included PIC’s Policyholder Days; a service that we believe to be unique to the policyholders of Pension Insurance Corporation. These events, which are entirely free for our policyholders, allow them to meet and question senior management and staff from PIC about the company and pension related issues. The PIC Days are held around the country to ensure that a wide cross-section of our policyholders are able to attend.
The cornerstones of the PIC Days are talks by PIC’s CEO or CFO, on the security of policyholder pensions, and our Chief Operating Officer on how we try and ensure we continue to provide the best customer service. We typically have a range of other speakers, including those from the Citizens Advice Bureau and Age UK. For many however, the highlights of the events have been the star speakers, including Sir Ranulph Fiennes, Joanna Lumley, Clare Balding and actor and adventurer Brian Blessed.
In addition, we invite a number of local associations and charities to exhibit, including Macmillan, the Ramblers, the Royal British Legion, Age UK and the Citizens Advice Bureau. They offer free advice and have been able to engage with our policyholders in very positive ways; in some cases the charities we have introduced have been able to provide ongoing support to the policyholder or a family member.
We plan to hold many more such events in different parts of the country, helping to create and sustain a strong bond with our policyholders.
Policyholder Days 2019
We will once again be hosting Policyholder Days throughout 2019 and would be delighted if our policyholders would join us.
The dates and locations will be announced shortly - please check back for further updates.
I expected the day to be formal and rigid, however it surpassed expectations as it was very relaxed and informal.PIC policyholder attendee at a 2017 Policyholder Day
All the PIC staff oversaw the function splendidly and my wife and myself were very impressed.PIC policyholder attendee at a 2017 Christmas lunch