Policyholder events

Pension Insurance Corporation Policyholder Days

We at Pension Insurance Corporation pride ourselves on our customer service. Prior to a pension insurance transaction, this means tailoring solutions to help the trustees and sponsors of defined benefit pension funds secure their members’ benefits. Once this goal has been achieved, we are proud to offer the former pension scheme members – our policyholders – a continued high level of customer service. 

Since June 2011, this customer service has included PIC’s Policyholder Days; a service that we believe to be unique to the policyholders of Pension Insurance Corporation. These events, which are entirely free for our policyholders, allow them to meet and question senior management and staff from PIC about the company and pension related issues. The PIC Days are held around the country to ensure that a wide cross-section of our policyholders are able to attend. 

The cornerstones of the PIC Days are talks by PIC’s CEO or CFO, on the security of policyholder pensions, and our Chief Operating Officer on how we try and ensure we continue to provide the best customer service. We typically have a range of other speakers, including those from the Citizens Advice Bureau and Age UK. For many however, the highlights of the events have been the star speakers, including Sir Ranulph Fiennes, Joanna Lumley, Clare Balding and actor and adventurer Brian Blessed. 

In addition, we invite a number of local associations and charities to exhibit, including Macmillan, the Ramblers, the Royal British Legion, Age UK and the Citizens Advice Bureau. They offer free advice and have been able to engage with our policyholders in very positive ways; in some cases the charities we have introduced have been able to provide ongoing support to the policyholder or a family member.

We plan to hold many more such events in different parts of the country, helping to create and sustain a strong bond with our policyholders. 


Policyholder Days 2019

PIC is holding Policyholder Days in the following locations this year:

London: Alexandra Palace, 24 September 2019

Birmingham: Hilton Birmingham NEC, 17 October 2019

Manchester: Manchester Central, 10 December 2019


PIC is holding Policyholder Lunches in the following locations this year:

Essex: Orsett Hall, 10 July 2019

Bristol: Bristol Aerospace, 9 October 2019

Newcastle: Newcastle Football Club, 26 November 2019


Invitations have now been issued to policyholders in the above regions and you can register by calling: 0800 772 0464.

If you have not received an invitation but would like to attend one of the above events, you can call: 0800 772 0464 for more information.


I expected the day to be formal and rigid, however it surpassed expectations as it was very relaxed and informal.

PIC policyholder attendee at a 2017 Policyholder Day


All the PIC staff oversaw the function splendidly and my wife and myself were very impressed.

PIC policyholder attendee at a 2017 Christmas lunch