Overview

Providing long-term financial security and stability for our customers and attractive returns for our shareholders

I am delighted that PIC continued to outperform in 2016. As we focus on paying the pensions of our policyholders we have developed a robust, sophisticated approach to managing risk and to recognising and seizing business opportunities as they arise. So we are very pleased with the strong financial performance of the company. But we are equally, if not more, pleased to have such strong engagement with our policyholders. As recognition of our focus on policyholder engagement, we are proud to have won the Institute of Customer Service’s “quality service provider 2017” award. This is a real reflection of the central role that high quality customer service plays within the company. “We are extremely positive about the prospects for the company and continue to see a very strong pipeline of new business into 2017.

Tracy Blackwell Chief Executive Officer